Our practice hosts the following services and clinics:
Doctors' Appointments
Monday/Tuesday/Thursday & Friday between 8.30am - 12.00pm & 3.00 - 5.30pm.
Wednesday from 8.30am - 12.00pm.
Nurses' & HCA Appointments
Monday/Tuesday/Thursday & Friday from 8.30am - 12.30pm & 1.30 - 5.30pm.
Wednesday from 8.30am - 12.30pm.
Additional Information We have a practice nurse available every day. Please ring or ask at reception for an appointment. Most of the nurse appointments, mornings or afternoons are bookable in advance. If for any reason you are unable to keep an appointment, please inform the surgery as soon as possible. This enables smooth running of clinics and surgeries.
Phlebotomy (Blood Tests) Appointments
To make an appointment to have your blood test taken, please telephone 03000 850047 between 8:30am – 5:00pm Monday to Friday.
If you have been asked to have a Fasting Blood Test or a GTT please tell the receptionist when you telephone.
Childhood Immunisations
Please make an appointment with the Practice Nurse.
To view the Childhood Immunisations Schedule please click here
Minor Operations
You will be put onto a list and contacted with an appointment day/time in due course.
Clinic Nurse team based within the community
The clinic nurse team will attend to post-operative dressings that need changing and will remove stitches and dress leg ulcers. Ring 03000 850 006 for an appointment.
Health Visitor
The health visitor is also based at Connah's Quay Clinic, The Quay Health Centre. Tel: 03000 859 290
Travel Immunisation/Vaccinations
Ideally travel vaccinations need to be administered 8 weeks prior to your holiday to ensure adequate cover. We would ask that you complete a travel questionnaire (PDF, 189KB) prior to making an appointment and leave it with us for 1 week before contacting the surgery to allow the Practice Nurse to go through your form and make a note on your records for the reception team to relay back to you. Please note that a charge will be made for certain vaccinations that are not covered by the NHS. If you hand the form in late, you may be required to seek your vaccinations privately.
Flu Vaccination
An influenza vaccination is particularly recommended for patients with heart, lung or kidney disease, diabetes, residents of nursing and rest homes, and those over 65 years old.
Please contact the reception staff in September for details of the vaccination dates and to make an appointment. If you are unable to attend the surgery, a home visit will be arranged by the Clinic Nurse Team.
To attend one of these clinics please ring our reception on 01244 814272.
NEW Audiology Primary Care Service
At The Quay Surgery we now have an Advanced Audiology Practitioner who visits the practice once a week. If you are having problems with your hearing (not related to a temporary blockage due to wax or an ear infection), or have bothersome tinnitus, then contact reception to arrange an appointment. This service does not replace the NHS Audiology service. If you are an existing NHS hearing aid wearer who feels that their hearing has changed, or has problems with their hearing aid, then please contact your local Audiology department, or attend the Audiology walk-in-repair clinic.
The Audiology Practitioner can also treat a certain type of ‘dizziness’. If you are experiencing vertigo (a spinning sensation) caused by head movement which lasts for less than a minute, book an appointment via reception. If your ‘dizzy’ spell lasts longer than a minute, or is associated with other symptoms, then contact your GP to discuss.
Physiotherapy
You can now refer yourself directly to the Physiotherapy Service. This means you do not have to visit your GP first, unless you wish to do so.
Click here for more information.